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"Benefit Delays Unacceptable"

February 7, 2006 12:00 AM

Local MP John Thurso is seeking urgent action from the Department of Work and Pensions to address what he has described as "unacceptable delays" in the processing of Incapacity Benefit review claims.

John Thurso said:

"It has come to my attention only in the past week that a number of cases are being passed from office to office across the Highlands without decision leaving some claimants in acute financial difficulties at a time when most households will be facing heavy expenditure on high heating costs.

"I don't know whether it is a coincidence that all three of these cases came to my attention in one week. They may be "exceptional" or they may be representative of a general region-wide problem. In any event, it is unacceptable that any individual should have to wait 4-5 months for a decision".

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